Privacy Notice
eVoice’s privacy notice for accepting text messages explains that any information collected when you opt into their services—such as phone number and message content—is handled according to their Privacy Policy, which is available on their website (evoice.com/privacy). They emphasize that the company will not disclose your voicemails, transcriptions, or other communications except as necessary for proper service operation, authorized use, or legal requirements. When voicemails are transcribed into text, third-party human operators may handle them with limited access strictly required to perform the service, with your consent implied by usage.
Regarding opt-in consent for SMS messaging, eVoice requires clear proof that consumers have agreed to receive text messages—this can include website or QR code sign-ups, visible opt-in forms, or paper consent forms. Existing relationships alone are insufficient. This is critical for toll-free SMS number verification to comply with carrier and regulatory demands. They also provide instructions to fill out forms describing how opt-in is collected to maintain compliance and avoid rejection of SMS sending permissions.
In summary, eVoice’s privacy notice for accepting text messages involves:
Handling collected data according to their online Privacy Policy.
Using third-party operators only to transcribe voicemails with restricted access.
Requiring explicit consent documentation for opt-in to SMS messaging.
Providing transparency on data use and message content confidentiality.
Allowing users to review privacy practices, be notified of changes, and control data use within service terms 1 4 7.
This framework aligns with regulatory standards like the Telephone Consumer Protection Act (TCPA) and industry best practices for transparency and consumer consent seen broadly in SMS privacy notices.